| If the Problem Is Software Realted,Boot clean
If you are experiencing software problems,a common troubleshooting technique with DOS-based computers is to boot clean.This means starting the computer with a bootable diskette that uses a CONFIG.SYS and AUTOEXEC.BAT with no third-party drivers(for example,no drivers for sound card, CD-ROM,or network). If the software that's experiencing the problem is incompatible with something is these clean CONFIG.SYS and AUTOEXEC.BAT files,this will indicate the problem.Once you have determined that there's an incompatibility,you can further determine what your chances are for fixing the problem by using the REM techniques.Restarting the computer in Safe mode is a clean boot for Windows 9X and Windows 2000.Only Windows default drivers will be loaded. |